Help Desk - Intermediate Support Web with Security Clearance

Overview DecisionPoint seeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk operations and web support, assisting users with access, content, collaboration tools, web portal issues, and trouble ticket resolution. The role requires strong customer service, technical troubleshooting, and experience supporting web or SharePoint users in a secure DoD environme…

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