HELP DESK REP

so considered the Initial Point of Contact or Help Desk Specialist for ALL incoming customer technical
issues (including outside vendors). Processes customer queries/issues. Follows document blueprints and standard operating procedures. Ensures accurate logging of all calls. Achieve high customer satisfaction
levels.

Windows 2000 Server operating system.

3+ years working Help Desk Support, certified A+ or MCP preferred, Network/Desktop troubleshooting
experience with: Re-Imaging Desktops, Windows XP Operating Systems, Windows 2000 Server operating system.

$19/hr

3 MONTHS