HELP DESK REP
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so considered the Initial Point of Contact or Help Desk Specialist for ALL incoming customer technical
issues (including outside vendors). Processes customer queries/issues. Follows document blueprints and standard operating procedures. Ensures accurate logging of all calls. Achieve high customer satisfaction
levels.
Windows 2000 Server operating system.
3+ years working Help Desk Support, certified A+ or MCP preferred, Network/Desktop troubleshooting
experience with: Re-Imaging Desktops, Windows XP Operating Systems, Windows 2000 Server operating system.
$19/hr
3 MONTHS