Help Desk Specialist

Job Title: Help Desk Analyst Location: Vienna, VA Type: Contract, long term expected Compensation: $20-25/HR Work Model: Hybrid – onsite and remote Hours: M-F 8am-4:30pm No Clearance but full background check to include credit check is required Responsibilities • Respond to inbound calls daily to provide technical support/troubleshooting • Provide support via web queues, outbound interactions, and emails • Leverage resources to resolve technical issues timely • Use PC applications (e.g., word p…