Help Desk Support Officer , Marine Parade
Posted Updated
Job Description
Job Description & RequirementsThe Services required are set out as follows:
Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).
• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.
- Install Configure and support Microsoft 365 software and Services.
- Install, configure and support 3rd party software.
• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
• Submit ITSM tickets for all support tasks.