Help Desk Support Service Specialist - Intermediate

Overview DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite customer support at SDDC installation, brigade, battalion, or detachment-level locations under the GITSS program. This position supports local and remote users with technical assistance, troubleshooting, ticket management, workstation support, voice/data communications support, multimedia support, and mission-critical IT support. The role requires customer-facing IT support experience, strong tr…