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Help Desk Support Technician

Global Data Systems, a
successful growing technology/telecommunications company, is currently seeking
helpdesk support personnel that have good communication skills and experience in
network troubleshooting in the Lafayette area.



ESSENTIAL JOB FUNCTIONS


Provide superior customer service and basic level
technical contributions to internal and external incidents. Demonstrate and
maintain basic knowledge and certification across at least one technology. Work
independently, as well as, with other engineers and support vendors to diagnose
problems and bring about successful resolution within designated Service Level
Agreements (SLA’s). Candidates should have CCNA and/or equivalent experience; MS
Exchange experience is a plus.



GDS offers a full benefit package which includes health, dental, vision, 401k and other related benefits. Salary is DOE.


All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, or national origin.

APPLY FOR THIS POSITION @ !

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