Help Desk Support Technician (Level II)
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Summary
Level II help desk technician at a managed IT services provider in the Dallas, TX area: handling escalated tickets and troubleshooting complex issues across Windows workstations and servers, networking infrastructure, and various hardware/software platforms for business environments.
Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical suppor…