Help Desk Support

Description We are seeking a customer-focused Help Desk Support Technician in Beloit, WI. This role serves as the first point of contact for users experiencing technical issues and is responsible for providing Tier 1 support primarily over the phone. The ideal candidate will possess strong troubleshooting abilities, excellent communication skills, and a passion for delivering outstanding customer service. Key Responsibilities Provide Tier 1 technical support to end users via phone, email, and t…