Help Desk Technician
Posted Updated
Description: Responsible for supporting the deployment, setup, configuration, and quality assurance for the Desktop Refresh Project (DRP). The DRP consists of laptops, desktops, monitors and peripherals that will need to be deployed to 30 departments in a scheduled manner. The team member will assist in updating the ServiceNow Asset Management (SNAM) portal with required details. The team member will assist in analyzing the current SNAM data and correcting it within their limits of responsibili…