Help Desk Technician

RESPONSIBILITIES: Kforce's client in Austin, TX is seeking a Help Desk Technician with a minimum of 3 years of hands-on technical support experience to provide end-user support in a fast-paced environment. Responsibilities: * Provide first-level technical support to end users * Troubleshoot hardware, software, printer, and connectivity issues * Resolve incidents and service requests through a ticketing system * Escalate complex issues to appropriate support teams when necessary * Document troub…