Help Desk Technician
Posted Updated 2
views
Summary
A Help Desk Technician at an established Philadelphia law firm, acting as the first point of contact for attorneys, paralegals, and administrative staff. Day to day involves troubleshooting technical issues and providing client-focused IT support in a professional services environment.
About the Role We are seeking a detail-oriented and client-focused Helpdesk Technician to join our IT team at a well-established law firm. This role is ideal for a motivated individual with strong technical troubleshooting skills and a commitment to providing exceptional support in a professional services environment. As a Helpdesk Technician, you will be the first point of contact for attorneys, paralegals, and administrative staff experiencing technical issues. Your ability to communicate eff…