Help Desk Technician

Description: Our team is seeking qualified help desk technicians to support one of the largest, most collaborative enterprise service desks in the defense space. You will be responsible for providing remote support via phone, email, text, and virtual software to millions of global end users. Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will: Resolve technical problems (Tier 1) and answers que…