Help Desk Technician (Weekend Shift)

Description We are seeking a customer-focused Level 1 Help Desk Technician to support business users in a fast-paced environment. This role works a 4-day, 10-hour schedule over the weekend and is ideal for a passionate team player who enjoys solving technical challenges and delivering exceptional customer service. Responsibilities: Provide first-level technical support to end users via phone, email, and ticketing systems. Troubleshoot hardware, software, application, and account access issues. …