Helpdesk Agent with English
Summary
Support customers via phone to register on platforms and use devices, maintain contact during studies, and process data accurately in English.
What’s In It for You:
This is a good job for you if you want to develop a career in the Market Research field and work with diverse people.
What Can You Expect to Be Doing as a Helpdesk Agent with English:
- Call customers to support them in registering their accounts on online platforms and using certain devices;
- Maintain contact with customers during the market research studies in which they participate;
- Use a concise and polite way of addressing, respecting the point of view of each interlocutor;
- Introduce, validate, and process data in accordance with the established norms;
- Perform data control in order to identify and correct errors.
The Helpdesk Agent with English job might be a good fit for you if you have:
- Advanced English level;
- Advanced Microsoft Office Suite;
- Ability to understand the client's needs and actively listen;
- Analysis and synthesis skills;
- Night shift availability required.
What is in it for me?
- Flexible & Hybrid working
- Flexible Benefits platform (e.g.: 7Card, Kindergarten support and many more)
- Additional Vacation days (starting 25 days)
- Referral & Seniority bonus
- Gifts and events on festive days of the year
- Bookster
- Employee Assistance Program
- Rewarding program
- Opportunities for professional growth
- Online Learning Platform
- Productive & collaborative atmosphere
- Social and environmental responsibility