Helpdesk Analyst

An impressive global firm is looking for an enthusiastic IT Helpdesk Analyst to join its sizeable technology team in London. Please note the role is hybrid - you'll work from home 2 days per week with 3 days in the office. You will act as the first point of contact for internal IT queries so excellent communication skills and a friendly demeanour are essential. It is expected that you will have experience with Office 365, Active Directory, SharePoint, Teams and Entra. You will monitor, triage a…