Helpdesk Analyst

ATS Solutions is looking for a Level 1 Systems Engineer to join our Perth-based service desk team. This is a hands-on support role working across a diverse portfolio of MSP clients. You will be the first point of contact for client technical issues, resolving common user-facing problems remotely and occasionally on-site, while escalating more complex issues to our Level 2 and Level 3 engineers. What You'll Do Technical Support Identity & Access Support Resolve authentication and account access …