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Helpdesk Analyst - Detroit, MI

Summary

Provide technical support and troubleshoot IT issues for users in a Detroit-based organization, handling helpdesk requests and resolving hardware/software problems.

DTS is looking for HelpDesk Analyst for our direct client Position in Detroit, MI Role description : Required Skills Bachelor’s degree in information technology, Business Administration or related discipline. Minimum of three (3) years' experience in a technical support or help desk role, preferably in an educational environment. Preferred Skills CompTIA A, Microsoft Certified: Fundamentals or equivalent certifications preferred. Position Summary: As a significant member of the Technology Divis…

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