Helpdesk Analyst
Summary
Monitor and resolve IT support tickets for a consultancy providing private-cloud hosting solutions, diagnosing issues and applying fixes.
Helpdesk Analyst Location - Birchwood (office based initially then hybrid) Company - Growing IT Consultancy Why - fast personal growth and development The company are an IT Consultancy who provide secure and reliable hosting solutions for customers on private cloud. They are committed to delivering customised solutions using modern technology to meet all needs. You will monitor the incident logging system for new tickets, performing initial diagnosis and applying fixes or where a solution is no…