Helpdesk Consultant
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What You'll Do
- Provide first level contact and resolve customer issues
- Escalate complex cases to the next support level
- Guide customers through troubleshooting steps
- Ensure timely follow-up on all enquiries
- Maintain accurate documentation and case closure
All you need to know
- Attractive Salary Package up to RM 3.8k
- Comprehensive benefits (Allowance + Bonus)
- Structured career progression
- International exposure
- Enjoy work life balance with 5 working days
Ideal Candidates
- Experience in customer service or helpdesk support is a plus
- Fresh graduates are welcome to apply
- Willing to work in Setia Indah area