Helpdesk Engineer
Helpdesk Engineer | Brighton | 26-30k
My client, a growing successful IT Support company in Brighton are currently seeking an experienced Help Desk Engineer to join the team. This is a full-time permanent position with a salary of up to 30k, dependent on experience.
The successful candidate will be responsible for remote support to end-users from the Brighton office, as well as technical on site support for some clients.
Key Responsibilities:
- Commissioning new tenancies on Office 365
- Providing technical support to clients, both remotely and on-site
- Installing and configuring desktops, laptops and printers
- Troubleshooting and resolving hardware and software issue
Skills & Experience:
- Proven experience in a similar IT support role
- Office 365 experience is vital for this role, particularly commissioning new tenancies on Office 365
- Experience dealing with end-users in person and on the phone
- Experience supporting SME's would be beneficial, particularly having worked for an MSP
- Experience supporting and installing desktops and laptops (Windows 8-11 Pro)
For the full job spec and further information regarding bonuses, apply with an up to date CV!