Helpdesk Level 1 & 2 (Contract Position)

CyberFire IT Solutions, is seeking a Helpdesk Level 1 & 2 Technician to support one of our key clients located in Lexington, MA. This role is ideal for a detail-oriented IT professional with strong helpdesk experience who enjoys working both independently and as part of a team. The technician will provide hands-on support for client staff, managing day-to-day IT needs using the client’s Helpdesk system. This position includes a mix of onsite and remote work, offering flexibility while ensuring …