Helpdesk Shift Supervisor with Security Clearance
Summary
Supervise a team providing technical support and security-cleared helpdesk services for a federal defense program, triaging user issues and mentoring operators.
Description & Requirements Maximus is seeking a Helpdesk Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and…