Helpdesk Specialist I
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Job: 3044499 Job Description: Helpdesk Specialist I Location: San Antonio, Texas (Onsite) Role Overview This position is responsible for providing first-level Service Desk support services to users of Military Health Systems. The role requires familiarity with the supported applications within the environment, as well as hardware and software technical expertise. Key Responsibilities Provide first-level support of all inbound calls, generating an Incident for all new issues. Accurately log, tic…