Helpdesk Specialist Master - 16 Years Exp

MUST be local to DC, MD, VA Helpdesk Specialist Master – 802828 Washington, DC - Onsite Description: Provides first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains reliable access to technology, troubleshoots hardware and software, and escalates complex problems as needed Position Summary The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and …