Helpdesk Support - L1

Job: 3043520 Job Description: Helpdesk Support - L1 Location: Austin, Texas Role Overview We are seeking a customer-focused Help Desk Representative to provide first-level technical support in an enterprise environment. This role is ideal for someone who enjoys troubleshooting, working directly with end-users, and continuously expanding their technical skill set. You will support both Windows and Mac environments while working closely with internal teams to resolve hardware, software, and conne…