Helpdesk Support Technician - Deployment Support

Description This is an opportunity to support a high-visibility federal deployment project, gain experience with identity and access management technologies, work directly with end users, and contribute to a mission-critical modernization effort. This candidate will provide frontline support during a large-scale YubiKey deployment. Responsible for user verification, scheduling enrollment appointments, distributing devices, assisting users with enrollment, resolving common technical issues, docu…