Helpdesk Team Leader

Are you an experienced Helpdesk Administrator or Senior Administrator ready to take the next step into team leadership? We are seeking a proactive, highly organised Helpdesk Team Leader to manage and support a small team of Helpdesk Administrators. In this role, you will be the bridge between day-to-day operations and team guidance—ensuring incoming queries, tickets, and work orders are handled efficiently while fostering a supportive, productive team environment. We are industry-agnostic—wheth…