Helpdesk Tech-MID

ROLE: Helpdesk Tech-MID Provides support for end-users, troubleshooting hardware/software issues, and ensures timely resolution of service tickets and compliance with IT policies. Required Skills & Tools: 3 years of relevant experience 4-year degree -OR-additional4 years of experience in lieu of degree Ability to work onsite in Colorado Springs, CO Active SECRET clearance DoD 8140 Cyber Workforce Certification (minimum Security) Windows OS, Active Directory, MS Office Hardware/software troubles…