Helpdesk Tech-SR with Security Clearance

ROLE: Helpdesk Tech-SR Leads helpdesk operations, providing Tier I/II support for end-users, troubleshooting hardware/software issues, and mentoring junior staff. Ensures timely resolution of service tickets and compliance with IT policies. Required Skills & Tools: * 8 years of relevant experience * 4-year degree -OR-additional4 years of experience in lieu of degree * Ability to work onsite in Colorado Springs, CO * Active SECRET clearance * DoD 8140 Cyber Workforce Certification (minimum Secur…