Hilton Hotel Host / Hostess

Host / Hostess (Food & Beverage Attendant)

Part-time role available! Includes weekdays and weekends.

Join our team at Homewood Suites by Willow Valley Associates as a Host / Hostess (Hotel Guest Services / Food & Beverage Support). This role is ideal for someone who enjoys hospitality, guest interaction, and creating warm, welcoming experiences for hotel guests!

You will play a key role in supporting breakfast and/or food service operations, ensuring a clean, organized, and inviting environment while delivering outstanding customer service.

What You’ll Do as a Host / Hostess

· Greet and welcome guests in a warm, friendly, and professional manner

· Support daily hotel breakfast / food service operations in accordance with Hilton Brand and Willow Valley standards

· Replenish food and beverage items as needed, including coffee, beverages, and breakfast offerings

· Assist guests by answering questions and providing service recommendations

· Create positive guest experiences through attentive service (, including pouring coffee/drinks, serving cookies and pastries while warm, and clearing tables)

· Maintain cleanliness and organization of all food service, dining, and preparation areas

· Remove trash and reset/clean tables during and after service periods

· Coordinate with Guest Services and hotel team members for group needs or special events

· Adjusts to seasonal hospitality demands, including schedule flexibility as needed times

· Provide warm hospitality and help exceed guest expectations

· Perform other duties as assigned

What We’re Looking For

· High School Diploma or GED preferred

· 1 year of hospitality, restaurant, or customer service experience preferred (will train)

· Strong communication and guest service skills

· Friendly, professional, and team-oriented attitude

· Ability to work in a fast-paced hotel environment

· Basic ability to stand, walk, and lift up to 25–50 lbs as needed

· ServSafe / CPR preferred (training available)

Hilton Brand Training and RAMP certification provided upon hire

Why You’ll Love Working With Us as a Host / Hostess

· Exciting hotel environment with daily guest interaction

· Growth opportunities within hospitality operations

· Supportive, team-focused culture

· Hilton hotel discount program

· Employee assistance program and additional benefits (eligibility based on status)

Willow Valley Associates is an Equal Opportunity Employer.