Home Base Care Manager for Dickinson & Iron Counties

Job Purpose

Behavioral Health Care Managers assist individuals with intellectual/developmental disabilities and/or serious mental illness through linking and coordinating to services and support systems. The goal of the Care Manager is to help individuals achieve maximum independence through person-centered planning by developing natural supports, obtaining medically necessary services, connecting to community resources, and to establish the foundation to recovery.

Job Duties and Responsibilities

• A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the supervisor.

Essential Duties

• Coordinates an ongoing assessment process to identify individual's strengths, abilities, disabilities, and needs based upon the utilization of diagnostic, evaluative, and progress reports.
• Assists the individual in achieving maximum independence with medications and adherence to prescribed medications.
• Utilizes person-centered planning practices in delivery of services to individuals.
• Develops an individual plan of service with provision for linkages to other services based on the needs of the individual including residential, day program, rehabilitative services, DHHS, Social Security, etc.
• Facilitates all treatment team meetings and assumes the final responsibility for organization and implementation of the individual plan of service.
• Provides an ongoing process of treatment monitoring of services being delivered to an individual, assessing whether they are adequate for the needs of the individual and plan of service. This includes assessment of clinical outcome and individual satisfaction.
• Links individual and individual's family to other community resources.
• Conducts case transfers and case terminations in accordance with Northpointe policy and procedure.
• Complies with the policies/procedures of the agency, licensing requirements, and the Medicaid Provider Manual.
• Prepares for the Behavior Management Committee and participates in the committee as needed on a case-by-case basis.
• Provides educational services to individuals, family members, guardians, and staff about intellectual/developmental disabilities, mental illness, specific treatment issues and recovery.
• Provides advocacy for the individual to ensure needs are addressed and rights are protected.
• Develops an individual safety plan of service with provision for linkages to other services based on the needs of the individual.
• Completes and maintains accurate, timely required documentation per Northpointe’s documentation policies/procedures as verified through electronic monitoring; chart audits and applicable ELMER reports (unsigned documents, progress note timeliness, late IPOS, etc.). Completes documentation tasks electronically whenever possible (ex: capturing electronic signatures, etc.).

Specific Duties for School-Based Positions:

• Provides advocacy, linking, coordinating, and monitoring to support child/adolescent in schools.
• Effectively work as a team member including participating in all required trainings in each school district.
• Continually educates school staff about existing and new policies and procedures that relate to our program and the child/adolescents we serve.

Specific Duties for Care Managers working as Team Lead:

• Serves as a resource to the clinical staff and is responsible for the overall orientation and training of new staff in their respective counties as a clinical mentor.
• Organizes/oversees/conducts team meetings and facilitates communication to the outpatient team as requested.
• Provides individual/group supervision as requested.
• Engages in problem resolution for day-to-day matters in respective county.
• Coordinates and ensures emergencies and/or referrals for immediate crisis intervention are responded to within required time frames in collaboration with other leads/managers/directors.
• Coordinates with Northpointe’s Facilities Team to ensure a safe, clean, and therapeutic environment for individuals, employees, and the community.
• Assists the Chief Clinical Officer to ensure programs, program implementation, and service provision occurs as identified in the Medicaid Provider manual and other regulatory requirements.
• Collects and prepares data as needed to meet regulatory requirements and for the Utilization Management Committee.

Specific Duties School-based Team Lead:

• Coordinates Northpointe’s School based Services in Dickinson, Iron, and Menominee Counties.
• Serves as a resource to the clinical school-based staff and is responsible for the overall orientation and training of new staff.
• Organizes/oversees/conducts team meetings and facilitates communication to the school-based team as requested.
• Provides individual/group supervision as requested.
• Engages in problem resolution for day-to-day matters in the school-based program.
• Coordinates and ensures children emergencies and/or referrals for immediate crisis intervention are responded to within required time frames in collaboration with other leads/managers/directors.
• Serves as liaison to the schools and community specific to program. Ensures each county has an external meeting forum (for community partners) to discuss school based related concerns. Participates in meetings and committees as assigned at a local, regional, and state level.
• Assists the Chief Clinical Officer to ensure programs, program implementation, and service provision occurs as identified in the Medicaid Provider manual and other regulatory requirements.
• Collects and prepares data as needed to meet regulatory requirements and for the Utilization Management Committee.

Specific Duties for Working as Care Manager for Child-Placing Agency:

• Places and supervises children in foster care, adoptive homes, or independent living.
• Works directly with the children, their families, and other relevant individuals.
• Develops, implements, and reviews the service plans for the children and their families
• Assesses and certifies private family homes for licensure and supervises the homes.
• Conducts adoptive evaluations of private family homes for adoptive placements.