Home-Based Inside Sales Executive

Number of Openings: 1

Hiring Priority: Active Hiring

Are you a highly organized and customer-focused professional who enjoys supporting sales teams and delivering exceptional client experiences? We're looking for a Home-Based Inside Sales Executive to join our DCX team. In this role, you will provide critical sales and administrative support by managing customer inquiries, preparing proposals and quotations, coordinating with suppliers, and maintaining accurate order documentation. You will work closely with Sales Executives, Account Managers, vendors, and clients to ensure seamless project execution and outstanding customer service. Your communication skills, attention to detail, and ability to manage multiple priorities will play a key role in helping clients find the right promotional product solutions while supporting long-term business relationships. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working behind the scenes to support sales success, and takes pride in delivering exceptional customer service.

REQUIRED CORE COMPETENCIES

• Customer-Focused: Delivers exceptional customer service by responding professionally to inquiries, understanding client needs, and building positive relationships.

• Excellent Communicator: Strong verbal and written English communication skills with the ability to collaborate effectively with clients, vendors, and internal teams.

• Organized & Efficient: Effectively manages multiple projects, deadlines, and administrative tasks while maintaining accuracy and attention to detail.

• Adaptable & Collaborative: Successfully prioritizes competing responsibilities, works well in a team environment, and remains flexible in a fast-paced setting.

• Problem Solver: Proactively identifies issues, coordinates solutions with internal teams and suppliers, and ensures projects move forward efficiently.

WHAT YOU WILL DO

• Service distributors with quick responsiveness delivering quotes, ideas, solutions, resolutions, customer service with a relationship driven mindset.

• Develop action plans to set and help achieve territory goals.

• Manage quoting projects and proactive ideation.

• Manage High Quantity orders.

• Manage and analyze reports and data to pinpoint gaps in growth.

• Work with the Inside Sales manager and VP of Sales to create, measure, and execute sales strategy.

• Partner with Account Specialist in assigned region to maximize territory coverage and revenue potential on all assigned accounts.

• Give formal presentations to inform accounts products, decoration capabilities, marketing programs and business solutions with a focus on sales.

• Navigate, qualify & research B2B partnerships; engage via email/phone/social media/virtual office visits.

• Achieve monthly sales targets by aligning outside sales team to achieve organizational sales goals.

• Achieve expected volume of proactive customer calls while managing inbound requests.

• Practice knowledge of consultative selling approach.

• Develop creative presentations, programs, specials, and flyers for new opportunities.

• Effectively manage multiple projects and assignments through to completion.

• Participate in continuous improvement activities to include idea generation.

• Other duties as assigned.

WHAT WE LOOK FOR

• Education: Bachelor's degree in marketing, Communications, Business Administration, or a related field.

• Experience: 2-3 years of experience in Promotional Products,Marketing, Sales, Sales Support, or a related role.

• Language Proficiency: Strong verbal, written, and English communication skills.

• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

• Technical Skills:

  • High interest in consumer products for marketing events and advertising.

  • High level of competitiveness, positive attitude, enthusiasm, and an eagerness to learn.

  • Ability to generate original solutions to business opportunities and challenges.

  • Ability to utilize continuous improvement concepts and philosophies on a regular basis.

  • Ability to navigate through ERP systems such as Syteline as well as the Microsoft Office Suite.

  • Ability to reach decision-makers and quickly determine potential opportunities.

  • Must be customer focused, confident and goal driven.

  • High adaptability to change.

  • High level of integrity.

  • Ability to lead by example, motivate a team, delegate, communicate clearly, negotiate, manage change well, improve processes, organize, and build relationships.

  • Must be detail oriented and have strong decision-making skills.

  • High level of organization in a high volume fast-paced environment.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.

  • Must have the ability to write routine reports and correspondence and the ability to speak in English effectively before team members.

WHAT WE OFFER

• Salary Range: PHP 40,000 - 45,000

• Industry: Promotional Products

• Job Type: Full-time

• Work Shift: 8:00 AM - 5:00 PM MST (USA)

• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages

• Permanent work-from-home setup

• Company equipment provided

• Government-mandated benefits employer share

• Internet stipends upon regularization

• HMO Coverage upon regularization (with an option to enroll as early as Day 1)

• PTO credits and service incentive leaves

• Major spring and winter company live events

• Monthly employee appreciation virtual events

• Company-provided career skills training courses

• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!