Home Center Manager

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary:

The role of Home Center Manager extends beyond sales to encompass leadership responsibilities. This includes guiding the sales team to enhance productivity, providing regular reports on sales metrics to the VP of Sales, offering coaching and mentoring to team members, collaborating with other Sales Managers to implement best practices, attending Company meetings and events, and addressing any additional duties as they arise in the course of business operations.

Performance Objectives:

• Lead the hiring, training, and supervision of the sales staff.
• Achieve monthly, quarterly, and yearly sales quotas.
• Manage community inventory, including ordering new homes and coordinating with retailers, to assure margins and sales price.
• Ensure completion and signing of all lending documents for each deal.
• Oversee installation and reconditioning of homes.
• Review, approve, and submit all invoices in collaboration with the Project Manager.
• Provide meticulous attention to detail throughout the sales process, from initial visit to closing.
• Flow of paperwork from sales to corporate office, factories, staff and customers
• Monitor the installation, refurbishing and finishing of homes
• Oversee models and assure they are in marketable condition
• Manage Lasso to effectively follow-up leads and prospects
• Foster positive relationships with current residents to encourage referrals.
• Maintain updated websites with current homes and prices.
• Implement a comprehensive 30/60-day training program for new sales associates.
• Promote value of homes and Community.
• Promote the value of homes and the community.
• List homes for sale by owners and devise creative advertising strategies.
• Prioritize customer satisfaction above all else.
• Complete special projects as needed