Home Health Office Assistant/Scheduler

At Vicar’s Landing Home Health, we believe exceptional care starts with exceptional people. As our Home Health Office Assistant, you'll play a vital role in supporting both our office operations and the clients we serve. This unique blended position combines administrative responsibilities with direct client support, making every day meaningful and rewarding. The role provides administrative support for the Home Health Agency while also assisting with client care needs to help ensure seamless operations and exceptional service.

If you're someone who enjoys helping others, staying organized, and making a difference behind the scenes and in person, this may be the perfect fit for you.

What You'll Do

Office & Administrative Support

• Answer and direct phone calls, take messages, and assist visitors with questions and inquiries.
• Manage incoming and outgoing mail, faxes, and office communications.
• Maintain organized physical and electronic files and records.
• Assist with data entry, documentation, and record keeping.
• Support caregiver scheduling and coordination.

Client Support & Coordination

• Assist with client intake processes and onboarding.
• Schedule client appointments and coordinate service visits with caregivers.
• Maintain client confidentiality and adhere to HIPAA requirements.
• Provide support with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).

Direct Care & Companionship

• Assist clients with bathing, dressing, grooming, toileting, mobility, and transfers.
• Provide companionship, emotional support, and meaningful social interaction.
• Encourage participation in activities and conversations that promote well-being.
• Assist with meal preparation, light housekeeping, laundry, and other household support needs.

Health-Related Support

• Monitor and report changes in client condition, including vital signs.
• Follow established care plans and support home exercise programs.
• Assist with medication reminders and help maintain a safe home environment