Hospital Administration Manager

Job Summary

Our client in the Health sector is seeking to recruit an Administration Manager to serve as the lead for all administrative and people management functions within the hospital, providing strategic and operational support to the Medical Director. The role is responsible for ensuring efficient hospital operations, effective workforce management, and high standards of service delivery. The successful candidate will drive administrative excellence, ensure compliance with healthcare regulations, and support the hospital’s growth through strong people systems, operational controls, and stakeholder engagement.

• Lead end-to-end human resource management, including workforce planning, recruitment, onboarding, performance management, and staff welfare.
  
• Ensure optimal staffing levels, skill mix, and productivity across all departments.
  
• Implement performance management systems and manage employee relations in compliance with labour laws and hospital policies.
  
• Promote staff engagement, well-being, and adherence to patient-centred care standards.
  
• Coordinate staff training, inductions, and compliance-related development programs.
  
• Maintain accurate staff records and support payroll and benefits administration.
  

• Oversee daily administrative operations to ensure efficient and compliant hospital functioning.
  
• Develop, implement, and maintain administrative policies, procedures, and internal controls.
  
• Coordinate departmental activities and service providers to ensure consistent service delivery and adequate supply of medical and non-medical items.
  
• Manage administrative and personnel budgets to ensure efficient resource utilization.
  
• Liaise with external stakeholders including insurance providers, regulators, vendors, and partners.
  

• Support the growth of the hospital by managing partnerships, contracts, and client relationships.
  
• Lead and coordinate sales and marketing efforts to grow the hospital’s client base and brand presence.
  
• Prepare accurate operational and administrative reports for management and board decision-making.
  
• Monitor performance and recommend improvements to enhance efficiency and service delivery.
  

• Ensure adherence to healthcare regulations, safeguarding standards, and internal policies.
  
• Maintain confidentiality of patient, staff, and organizational information.
  
• Establish systems that support quality assurance, accountability, and operational excellence.
  

Requirements

Qualifications & Experience

• Bachelor’s degree in Human Resource Management, Business Administration, Public Administration, or a related field.
  
• Professional HR certification (e.g., CIPD, SHRM, or equivalent) is an added advantage.
  

• Minimum of 6 years’ experience in hospital administration, HR management, or a similar leadership role.
  
• Proven experience in people management, administrative operations, and stakeholder engagement within a healthcare or regulated environment.
  
• Experience in budgeting, reporting, and operational planning.
  

• Strong leadership and people management skills.
  
• Excellent communication and interpersonal abilities.
  
• Strong organizational, administrative, and planning skills.
  
• Ability to manage multiple priorities and work under pressure.
  
• Strong problem-solving and decision-making capability.
  
• High attention to detail with a solution-oriented mindset.
  
• Proficiency in documentation, reporting, and IT systems.
  
• Collaborative, flexible, and hands-on approach to work.