Hospital Admissions Representative - Surgery/Pain (FT)
Kansas City Orthopaedic Institute is a physician-owned, orthopedic hospital, serving the Kansas City area for 25 years. KCOI was recently named a 2024 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, which places us in the top 5% of healthcare providers in delivering patient experience. Join a team dedicated to delivering exceptional outcomes and outstanding patient experience!
We’re seeking a full-time Hospital Admissions Representative for our Surgery & Pain areas to work Mondays-Fridays from 5am-2pm.
Our Admissions Reps use whiteboard/dashboard/ER Express and or phone for notification of patient arrival/status.
Responsibilities include:
- Opening and closing duties
- Greeting and registering patients
- Pre-registration
- Scheduling appointments
- Insurance Verifications
- Collecting and posting copays and deductibles
- Tracking visits and authorizations
- Preparing admissions paperwork
- Admitting patients
Experience:
- Customer service: 1 year (Preferred)
- Medical Field: 1 year (Preferred)
- Excellent Computer skills: 1 year (Preferred)
We provide a robust benefits package, including:
- 6 company paid holidays
- Rich PTO Accruals
- Employer discretionary bonuses
- Medical, Dental, and Vision
- Wellness program with abilities to reduce premiums
- HSA/FSA option
- Company Paid Life/AD&D and Long-Term Disability Insurance
- 401(K) with a substantial company match
- Optional Voluntary Benefits plans
- Employee Assistance Program