Hospital Customer Service Executive - HSN

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Orchard

Duration: 1 Year Contract

Salary: $2,600

Working Days & Hours: 5 days (42 hours/week)

Monday to Friday: 6:30am – 8:00pm (2 shifts within this timeframe)

Saturday: 6:30am – 3:00pm

Job Responsibilities:

- Perform patient admission and registration at the physical or mobile registration counter.

- Provide financial counselling by explaining hospital agreements, estimated charges, and payment options (Medisave, MediShield Life, Integrated Shield Plans, etc.).

- Handle billing and cashiering duties, including processing discharge bills and collecting payments.

- Request and follow up on Letters of Guarantee (LOG) with insurance companies.

- Respond to Business Office-related enquiries via phone calls and emails.

- Ensure accurate documentation and deliver excellent customer service to patients and their families.

Requirements:

- Min NITEC in any field.

- Prior customer service experience is preferred.

For interested candidate, please email your resumes to sunny.ng@recruitexpress.com.sg

Sunny Ng San Ni

Outsourcing Team

Recruit Express Pte Ltd (EA No. 99C4599)