Hospital Liaison
Summary
Hospital Liaison coordinating between hospitals, patients, families, and community resources to support high-risk families in South Los Angeles through client interviews, service referrals, and healthcare provider collaboration. Role involves data collection, documentation, community outreach, and serving as a point of contact for post-acute providers using Windows-based database systems.
Hospital Liaison
Monday to Friday 8:30 am to 5:00 pm
In-person and Office/Field
Salary: $28.84 (hourly) Non-Exempt
Other Compensation:
Employer-paid medical for employee and family, employer-paid dental, vision and group life insurance for employee - estimated value $8,243.28 - $23,823.84/annual
Employer-paid sick pay (12 days per year) - estimated value $2,768.64/annual
Employer-paid vacation pay (10-20 days per year depending on years of service) - estimated value $2,307.02/annual for first year of service
Employer-paid anniversary holiday (1-5 days annually depending on years of service) - estimated value $230.72 annual for first year of service
Employer-paid birthday holiday (1 day annually) - estimated value $230.72/annual
SHIELDS’ mission is to develop, deliver and evaluate culturally sensitive, comprehensive service models that empower and advocate for high-risk families in South Los Angeles.
The Hospital Liaison serves as a key point of contact between the hospital, patients, families, and community resources, supporting program objectives through direct client engagement, coordination of services, and collaboration with healthcare providers. In this role, the Hospital Liaison conducts comprehensive interviews with mothers and families in a nonjudgmental, empathetic, and positive manner while promoting initiatives such as exclusive breastfeeding and access to social services. The position requires accurate data collection and documentation using a Windows-based database system, as well as maintaining thorough records of all client interactions and services provided. The Hospital Liaison builds and sustains strong relationships with hospital providers and works collaboratively across departments to support patient care, facilitate hospital visits, and assist with community outreach efforts. Additionally, the role includes helping to develop and maintain a community resource directory, attending staff meetings and trainings, serving as a single point of contact for post-acute providers, and performing other duties as assigned to enhance patient outcomes.