Hospital Representative

Job Title: Hospital Representative

Department: Eligibility

Reports To: Eligibility Manager

Work Schedule: Monday-Friday 10:30AM-7:00PM // Training: Monday-Friday 8:00AM-4:30PM in our Cherry Hill office

Job Summary

The Hospital Representative supports PATHS’ mission by assisting patients and families in securing appropriate health coverage, resolving billing issues, and advocating for financial resources. This role ensures accurate documentation, compliance with HIPAA and healthcare regulations, and contributes to timely revenue recovery for PATHS’ provider clients across multiple states.

Company Information

Physician and Tactical Healthcare Services (PATHS), LLC is committed to provide the best possible environment for maximum development and goal achievement for all employees. Our practice is to treat each employee as an individual. We seek to develop a spirit of teamwork; individuals working together to attain a common goal. In order to maintain an atmosphere where these goals can be accomplished, PATHS provides a comfortable and progressive workplace. We take into account individual circumstances and the individual employee.

Founded in 2000, PATHS offers a broad range of account receivable management, patient advocacy, and consultation services to assist the needs of our healthcare clients. Our 4 offices in PA, NJ, and DE are home to 450 employees and that serve over 100 clients. Our team has built flourishing long-term partnerships with clients and staff by cultivating a great experience.

Essential Duties & Responsibilities

· Assisting patients in applying for Medical Assistance and possible other hospital state or federal programs, when applicable.

· Interviewing patients in a hospital setting to complete necessary forms.

· Verifying health insurances.

· Working with patients and/or family members, employers, banks and federal/state for additional information as needed.

· Performs other related duties as assigned. *