Hospitality Maintenance Technician / Public Area Attendant
Description
Employer: Turner Enterprises Management, LLC
Position: Hospitality Maintenance Technician/ Public Area Attendant
Location: Vermejo Reserve – Raton, NM
Type: Seasonal / Hourly / Non-Exempt / Non-Benefits Eligible
Housing: Yes
Are you a hands-on problem solver who takes pride in maintaining beautiful spaces and creating exceptional guest experiences? Do you enjoy a versatile role that combines facility maintenance, attention to detail, and hospitality in a breathtaking natural setting?
At Ted Turner Reserves, we connect people with nature through one-of-a-kind outdoor experiences in luxury settings. We're looking for dedicated, service-oriented individuals interested in joining our Hospitality Maintenance team at Vermejo in 2027.
We're planning ahead for our 2027 season!
We're beginning to connect with candidates interested in Seasonal Hospitality Maintenance Technician / Public Area Attendant opportunities. Positions are anticipated to begin in May 2027. Applications will be reviewed on an ongoing basis as staffing needs are confirmed, and qualified candidates will be contacted as hiring needs develop.
ABOUT THE POSITION
As the Hospitality Maintenance Technician / Public Area Attendant, you will support the maintenance, cleanliness, and overall presentation of Vermejo's guest accommodations, facilities, and public spaces. This hands-on position combines routine facility maintenance, preventative upkeep, public-area cleaning, and guest service support in a remote luxury hospitality environment.
You will respond to maintenance requests, perform general repairs, maintain public spaces, and assist with special events and seasonal property projects. Working collaboratively with maintenance, housekeeping, and other departments, you will help ensure Vermejo's facilities remain safe, functional, clean, and welcoming for guests and employees.
You will also be responsible for:
Hospitality Maintenance Responsibilities:
- Performing routine inspections and preventative maintenance of guest accommodations, lodges, offices, and hospitality facilities.
- Troubleshooting and completing general maintenance and repairs involving plumbing, electrical, HVAC, carpentry, painting, and building components within the scope of training and qualifications.
- Responding promptly to maintenance requests and documenting completed work through the established work order system.
- Safely operating and maintaining hand tools, power tools, maintenance equipment, and authorized machinery.
- Monitoring and testing water systems according to established procedures and applicable requirements.
- Assisting with landscaping, groundskeeping, exterior upkeep, and seasonal property maintenance.
- Supporting annual deep cleaning projects and off-season employee housing maintenance.
- Identifying and reporting equipment deficiencies, safety hazards, and maintenance concerns to management.
- Maintaining organized workspaces, tools, equipment, and maintenance supplies.
- Following established safety procedures and coordinating specialized repairs with qualified personnel as needed.
- Participating in rotating on-call responsibilities and responding to urgent maintenance needs as assigned.
Public Area Attendant Responsibilities:
- Cleaning, sanitizing, and maintaining lodges, offices, verandas, walkways, restrooms, and guest public areas according to established luxury hospitality standards.
- Ensuring public-facing spaces remain clean, organized, well-maintained, and welcoming throughout daily operations.
- Inspecting guest walkways, entrances, and common areas to identify and remove debris, address cleanliness concerns, and report potential safety hazards.
- Assisting with laundering, organizing, and replenishing linens, cleaning supplies, and guest amenities as needed.
- Supporting the setup, cleanliness, and breakdown of on-site and off-site guest events.
- Responding promptly and professionally to guest requests while communicating service needs to the appropriate departments.
- Coordinating with the Front Office and other departments regarding guest arrivals, departures, stayovers, and event schedules as needed.
- Supporting daily and periodic cleaning schedules, including seasonal preparation and deep cleaning projects.
- Using cleaning products and equipment safely while supporting environmentally responsible housekeeping practices.
- Reporting guest concerns, maintenance issues, damaged equipment, and potential safety hazards to management.
- Transitioning between maintenance and public-area responsibilities based on daily operational priorities and guest needs.
- Following all applicable Company and Reserve policies and procedures and performing other duties as assigned.
YOUR QUALIFICATIONS
Essential:
- Minimum of two years of experience in maintenance, facilities, housekeeping, or hospitality operations.
- Working knowledge of general building maintenance, including basic plumbing, electrical, HVAC, carpentry, and painting tasks.
- Ability to identify, troubleshoot, and address routine maintenance and cleanliness concerns safely and efficiently.
- Strong attention to detail and commitment to maintaining exceptional cleanliness, safety, and property presentation standards.
- Ability to safely operate basic maintenance tools, equipment, and cleaning supplies.
- Strong communication, organizational, and guest service skills.
- Ability to work independently and collaboratively while managing multiple responsibilities in a remote hospitality environment.
- Flexibility to work various shifts, including weekends, holidays, extended hours, and rotating on-call assignments as operational needs require.
- This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment. Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
- You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.
Preferred:
- High school diploma or GED.
- Experience working in a luxury hotel, resort, lodge, or hospitality property.
- Experience with preventative maintenance programs and electronic work order systems.
- Basic proficiency with Microsoft Office applications.
- EPA, HVAC, or other relevant maintenance certification.
- Knowledge of environmentally responsible cleaning products and procedures.
YOUR QUALITIES
- You're alert, friendly, and eager to assist guests politely and promptly.
- You demonstrate genuine care and compassion for guests and team members, both within and outside your department.
- You place a high priority on teamwork and fostering a positive, collaborative working environment.
- You're self-directed, dependable, energetic, and capable of managing multiple responsibilities.
- You're resourceful, adaptable, and comfortable addressing unexpected maintenance and operational needs.
- You demonstrate sound judgment, integrity, and attention to detail in maintenance, cleanliness, and guest service.
- You take pride in maintaining clean, organized, safe, and well-presented facilities.
- You're comfortable working in a remote environment and supporting the operational needs of a large hospitality property.
- You conduct yourself professionally both in and outside the workplace.
EMPLOYEE BENEFITS & PERKS
- Paid Sick Leave
- Employee Assistance Program
- Competitive hourly wage commensurate with experience.
- Access to amenities and outdoor adventures
- Live and work in one of the most stunning natural environments in the country
ACCOMMODATIONS
This position will require you to live on Vermejo headquarters, located approximately 40 miles from the closest town (Raton, NM). Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.
Vermejo offers single- and double-bedroom dorm room style company housing (subject to availability). You may be subject to sharing a room with one other employee depending on the availability of a single dorm room.
Due to Vermejo's remote location, employees should be comfortable living and working in an isolated mountain environment with limited access to shopping, dining, and other services.
You will need to provide or arrange for your own transportation to and from Raton for personal supplies.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
On a regular basis, you can expect to:
- Stand, walk, use hands and fingers to handle objects and equipment, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, and communicate verbally.
- Lift and/or move up to 50 pounds or more, depending on assigned tasks.
- Remain on your feet for extended periods while performing maintenance, cleaning, and property upkeep responsibilities.
- Perform repetitive physical activities, including bending, reaching, lifting, cleaning, painting, and handling tools and equipment.
- Push, pull, and transport cleaning carts, maintenance equipment, supplies, and materials.
- Work with hand tools, power tools, cleaning products, and maintenance equipment while following established safety procedures.
- Perform physically demanding tasks indoors and outdoors, including groundskeeping, facility upkeep, and public-area cleaning.
- Work various shifts, including weekends, holidays, extended hours, and rotating on-call assignments as operational needs require.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
You may be exposed to wet or humid conditions, moving mechanical equipment, outdoor weather conditions, extreme cold, extreme heat, cleaning chemicals, fumes or airborne particles, vibration, and low to moderate noise levels. Some duties may require working on ladders or in elevated areas using appropriate safety equipment and procedures.
The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
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