Hospitality Services Attendant

Assists culinary team in the food preparation tasks and serving as assigned.
 Completes the dishwashing tasks and schedules for efficient dining service operations.
 Maintains standards for dining services to the Residents to include efficient meal service delivery, customer service and
cleanliness of the dining room and kitchen.
 Maintains procedures to meet safety and sanitation standards in order to assure compliance with governmental
regulations.
 Adheres to the regular schedule of work activities and assignments to assure effective food service.
 Assures serving meals to Residents within scheduled time frame.
 Performs the set, serve and clear service in the dining room, as assigned.
 Assures the cleanliness of the dining room and kitchen prior to and after each meal.
 Assures compliance with state sanitation code.
 Maintains clean, neat and safe working environment.
 Assures that Resident food needs and preferences are known.
 Assures staff, Resident and guest meals are accounted for daily.
 Maintains meal service records as required.
 Reports problems, concerns and issues observed with food service and communicates them appropriately.
 Observes changes in Resident status, needs or preferences and communicates them appropriately.
 Observes other problems and communicates them appropriately.
 Observes all work, safety and administrative rules to include local and state requirements.
 Adheres to all established policies and procedures.
 Records Resident information as required.
 Avoids loss, breakages and waste of supplies and equipment.
 Demonstrates knowledge of and adheres to procedures for fire, life safety, disaster, security, worker safety and other
emergency procedures.
 Knows and implements infection control protocols as required.
 Performs other duties/tasks as may be assigned to include food preparation and cleaning duties.
 Attends in-service training as required.
 Reports all suspicions of abuse, neglect and/or financial exploitations of a Resident immediately to the supervisor, as
described in the Company’s policy and procedures on reporting.
JOB DESCRIPTION AND PROFILE
2
KNOWLEDGE
Education and Experience:
 One to two years’ experience in a similar position preferred.
 Twelve (12) plus years of education preferred
Skill/ knowledge requirements:
 Working knowledge of rules and regulations related to health and safety in food preparation and service standards.
 Meet continuing education requirements and certifications on job classification and position, including state and local
requirements.
 Ability to serve a wide range of foods skillfully and in a timely manner.
 Maintains acceptable attendance records/follows work schedule.
 Organizes and utilizes time appropriately toward accomplishing assigned tasks.
 Requires minimal supervision.
 Displays cleanliness, good grooming and personal appearance and follows dress requirements.
 Ability/willingness to learn new skills and to teach others.
 Interacts in professional manner with Residents, public, co-workers.
 Works cooperatively with management.
 Displays willingness to assist co-workers when situation requires.
 Ability to communicate proficiently in English, verbally and in writing.
 Ability to transfer residents.
 Ability to lift up to 50 pounds occasionally; 35 pounds regularly.
 Routinely requires pushing, pulling, bending, walking, reaching and stooping.
 Ability to organize their time, follow-up with the ability to perform job tasks efficiently.
 Ability to teach/train others effectively.
 Availability to work evenings, weekends and holidays as necessary.
 Demonstrates team player with a positive attitude; able to work with Community Team Members and Regional Company
staff.
 Ability to maintain accurate records and provide information as requested and required.
Physical Requirements
 Ability to lift up to 50 pounds occasionally; 35 pounds regularly.
 Routinely requires pushing, pulling, bending, walking, reaching and stooping.