Host at The Pearl Hotel's Havana Beach Bar & Grill

Job Summary

The role of Greeter is responsible for being an upbeat and kind presence to greet guests when they enter our organization. It is key for the Greeter to remain positive and courteous with all guests while welcoming and escorting them to the appropriate location/table.

Primary Responsibilities & Essential Functions

• Courteously greet and escort guests to tables and assist in seating.
• Maintain positive guest relations at all times
• Extend courteous departures as guest leave
• Be aware of wait times and notify the guests during busy times
• Assist in preparing the restaurant for service and always maintaining the cleanliness of the room
• Complete closing duties as assigned
• Restock supplies as needed
• Be familiar with the menus of the restaurant and be able to highlight items for guest
• Maintain complete knowledge of table and seat numbers, proper table set ups
• Guide servers and bus persons in table set-up
• Answer restaurant telephone courteously and efficiently
• Check with the phone reservationists or answering machine messages to assure you have all reservations
• Check with manager to assure private parties are properly staffed and organized for the evening
• Check with kitchen to verify menu items are readily available
• Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow
• Thank guests leaving the restaurant to ensure they had a pleasant dining experience
• All other duties as assigned