Host/Busser
Posted Updated
Description
Benefits:
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
About Us:
BBB was founded in 2008 by James Beard award-winning and Michelin-recommended chef John Currence with a mission to elevate the most important meal of the day. It is our goal and expectation to provide the finest and highest quality food, drink and service to every guest who passes through our doors. We commit ourselves to inspire excellence in all our staff members through intentional communication, education and exceptional hospitality. We are open 7 days a week to serve lunch, brunch, cocktails and full service catering.
Position Summary: The Host/Cashier/Busser is the first and last point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a clean, comfortable dining environment. This dual role combines greeting and seating guests with supporting the service team through table resets, cleaning, and maintaining the flow of the restaurant.
Availability: Must have consistent availability on weekends, including Friday through Sunday, and be available to work during high-demand periods such as football games, graduations, and other peak events.
Key Responsibilities:
Hosting Duties:
- Warmly greet guests and manage the waitlist with professionalism and friendliness.
- Accurately quote wait times and communicate seating availability.
- Escort guests to tables and provide menus.
- Warmly answer phone calls
- Clear, sanitize, and reset tables quickly and efficiently.
- Assist servers with delivering food, refilling drinks, and pre-bussing when necessary.
- Maintain cleanliness and organization of the dining area, host stand, and restrooms.
- Support overall team operations to keep service running smoothly.
Cashier Duties
- Greet guests with a smile and deliver exceptional service
- Accurately handle cash, credit, and digital payments using the POS system
- Process takeout and to-go orders promptly and correctly
- Answer menu questions and assist guests with their selections
- Maintain a clean, organized, and fully stocked counter area
- Communicate effectively with kitchen and service staff to ensure smooth operations
- Follow all food safety, sanitation, and cash-handling procedures
- Assist with opening, closing, and side work duties as needed
Key Qualifications
- Friendly, outgoing personality with strong customer service skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Attention to detail and commitment to cleanliness and safety standards.
- Reliable and punctual; must be available to work mornings, weekends, and holidays.
- Previous restaurant or hospitality experience is a plus, but not required - willing to train the right candidate.
- Availability to work flexible hours, including nights, weekends, and holidays.
- Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
- Strong communication skills, with the capability to follow and understand both written and spoken instructions.
- Able to effectively manage multiple tasks in a high-pressure environment.
- Comfortable working in tight spaces with varying noise levels and temperatures.
- Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.