Host/Cashier

Our Company

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and a 501(c)(3) nonprofit organization. TRMF welcomes hundreds of thousands of guests each year through a diverse lineup of entertainment, historical, and educational attractions. We are committed to connecting people to Medora through positive, life-changing experiences.

Summary

The Host/Cashier is responsible for handling guest check transactions, food running, bussing, host interactions in a prompt and courteous manner and in accordance with the Theodore Roosevelt Medora Foundation’s (TRMF) service and cash handling standards.

Duties/Responsibilities

• Operates a Point of Sales System and receives payments of cash and credit, makes change and issues receipts to customers
• Always provides the highest quality of customer service
• Always maintains proper security of cash
• Understands and can open and close till at the beginning and closing of shifts in accordance with TRMF policy and procedures
• May be required to assist food service team with preparation of food service space before and after mealtime by cleaning the dining room (wiping tables, vacuuming, moping, cleaning chairs and ensuring acceptable appearance of dining area)
• Assist with set up and stock of beverage area, grab and go items, service ware, and condiments
• Responsible for maintaining cleans and sanitary dining area workstation, counter, and other equipment always in full accordance with state health regulations.
• Be able to operate a host seating system, distribute menus, and explain food items.
• Responsible for delivering excellent guest service in an upbeat, friendly manner. Thanks, and offer closing remarks to guests as they leave the dining venue.
• Assist customers with requests to ensure great dining experience.
• Encourages mutual respect, dignity, and integrity with all employees by always setting positive examples.
• Participates as a team member with TRMF employees in producing a smooth and efficiently run operation that meets the highest standards of guest service.
• May perform other duties as assigned.

Supervisory Responsibilities - None