HOST

Job Description:

As a Host/Hostess you will be responsible for seating customers, supporting the Grill when possible.

Job Requirements:

• Provide fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.
• Greet and welcome each guest entering the restaurant.
• Build a rapport with guests while walking them to their tables.
• Accommodate our guests with menus, asking if they prefer a table or booth.
• Ensure that guest seating is rotated between all service stations.
• Communicate guest needs to staff/management, i.e., celebrating anniversary and/ or birthdays.
• Communicate any guest’s complaints and compliments to management.
• Invite and welcome guests back upon completion of their visit.
• Answer the telephone, and make reservations as needed.
• Have complete knowledge of all food and beverages items on the menu.
• Communicate proper flow with the kitchen staff.
• Maintain the overall cleanliness of assigned stations.
• Maintain a positive and professional demeanor during all interactions with guests, fellow team members, and vendors.
• Other duties as assigned.