HOST COORDINATOR

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Host Coordinator are expected to model and promote the organization’s mission and values in every aspect of their work.

Position Summary:

The H.O.S.T. Coordinator is responsible for managing and supporting Host Home arrangements for adults with intellectual and developmental disabilities. This role ensures high-quality, person-centered services by coordinating care, supporting Providers, monitoring program compliance, and maintaining strong communication with individuals, families, and internal teams. The coordinator plays a key role in ensuring that all Host Home services are safe, effective, and aligned with regulatory and organizational standards.

Essential Job Duties and Responsibilities:

Provider Oversight and Support

• Provides supervision, guidance, and ongoing support to Host Home Providers to ensure quality care and adherence to program expectations.

• Assists with recruiting, interviewing, selecting, and onboarding qualified Providers and Direct Care Staff, as applicable.

• Coordinates and/or facilitates training and development opportunities to strengthen Provider performance and service delivery.

• Delivers technical and administrative support to Providers related to documentation, compliance, and daily operations.

Service Coordination and Individual Support

• Ensures services are delivered in alignment with each individual’s needs, preferences, and goals.

• Participates in Individual Service Plan (ISP) meetings and supports person-centered planning.

• Promotes awareness of available services and supports to individuals and families to encourage choice and community inclusion.

• Provides consistent updates to parents, guardians, or representatives regarding progress and overall well-being.

Monitoring, Quality Assurance, and Compliance

• Conducts pre-placement home inspections to confirm Host Homes meet safety and regulatory standards.

• Completes regular home visits, including weekly or bi-weekly monitoring, to assess service quality and individual outcomes.

• Maintains compliance with all applicable regulatory requirements and organizational policies, including documentation standards and confidentiality.

• Performs quarterly reviews of individual and Provider files to ensure accuracy, completeness, and audit readiness.

Program Operations and Administration

• Prepares and submits required reports, including program updates, billing coordination, and payroll-related documentation, in a timely and accurate manner.

• Provides weekly program updates to leadership regarding status, risks, and needs.

• Maintains organized filing systems and accurate program records to support operational efficiency and compliance.

Team Collaboration and Program Development

• Collaborates with internal teams to support effective service delivery and program operations.

• Contributes to the development and revision of program forms, workflows, and internal processes.

• Supports cultural outreach and community engagement initiatives.

• Assists with the development and continuous improvement of policies and procedures.

Availability and Responsiveness

• Maintains availability to respond to program needs, including participation in assigned on-call responsibilities.

Training and Professional Development

• Participates in required ongoing training, including DHR and other regulatory or organizational trainings, to maintain knowledge and compliance.

Other Duties

• Performs other duties as assigned to support program operations and organizational goals.