Host - Front of House

Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team!

As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast-paced, high-volume environment.

We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.

About the Role

• Be the first point of contact for all guests, creating a warm, welcoming and professional first impression
• Manage reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shift
• Monitor guest arrivals and table allocations, balancing service demands while maximising the dining experience
• Effectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalism
• Maintain accurate reservation and guest information within our booking platform
• Communicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availability
• Assist in coordinating large bookings, special events and peak service periods
• Proactively manage guest expectations and wait times while delivering exceptional customer service
• Ensure host stand, entry areas and guest-facing spaces are presented to the highest standard at all times
• Support the wider Front of House team as required to ensure seamless restaurant operations
• Contribute to a positive team culture by leading with professionalism, energy and a guest-first mindset

• Experienced in a Host, Front of House or customer-facing hospitality role
• A strong problem solver who can remain calm under pressure
• Confident managing guest expectations in a busy restaurant environment
• Highly organised with exceptional communication skills
• Able to work independently while contributing to a positive team culture
• Proficient with reservation systems; SevenRooms experience highly regarded

• Be part of a passionate, professional and supportive hospitality team
• Work in a vibrant, fast-paced venue that is committed to delivering exceptional guest experiences
• 30% discount on food and beverage at participating Accor properties worldwide
• Generous accommodation discounts across more than 4,500 Accor properties in over 110 countries
• 25% team member discount at our signature venues, Cibaria Restaurant and Bar Capri
• Career development and mobility opportunities across Accor's global portfolio of leading hospitality brands
• Learn Your Way with access to industry-leading learning and development platforms, including Accor Academy
• Opportunities to grow your hospitality career within a world-renowned international hotel group
• Immediate commencement available