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Host

Open 30d reposted 2× · 2 open copies

The role of a Host is to delight our guests, be the face of the company, and ensure a smooth dining experience from the time someone walks into the restaurant to the time they leave. A typical shift includes greeting guests, escorting them to their tables, managing wait-time, answering phones, and taking reservations. Operate and troubleshoot reservation software. Stay current on menu options, specialties, and menu deviation.

We are looking for individuals with the following qualities:

  • Welcome, all guests with a genuine and delightful smile. Interact with guests as they arrive and leave the restaurant to ensure a positive dining experience
  • Use the guest name whenever possible
  • Identify special occasions and extend wishes
  • Be a team player. Support and be supported by your co-workers
  • Work well with employees & managers
  • Excellent communication, multi-tasking and organization skills in fast-paced environment
  • Strong attention to detail and professional maturity

Experience

  • High-volume restaurant experience preferred
  • Strong customer service and communication skills