Host-Hostess 1

Be part of the opening team at Hershey Social Restaurant + Bar, downtown Hershey’s newest restaurant and bar. Located near the iconic intersection of Cocoa and Chocolate Avenue, Hershey Social features bold flavors, signature cocktails, and over-the-top desserts inspired by Hershey’s chocolate roots.

This position is responsible for greeting and seating guests within the dining room areas of Hershey Social Restaurant + Bar.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Verbally greet guests immediately upon entering the restaurant and thank guests as they are leaving.*

• Seat guests at tables in a friendly and timely manner.*

• Complete wait sheets accurately and table count sheets accurately.*

• Answer the telephone.*

• Meet guests' needs by providing pertinent information about the restaurant, menu items, and the surrounding area.*

• Use specified techniques to satisfy unhappy guests.*

• Handle to-go orders on an as-needed basis.*

• Maintain guests' needs throughout their dining experience by assisting servers with pre-bussing procedures.*

• Use sanitizing solution to wipe down tables, chairs, booths, and table bases to assist servers.*

• Sweep the floor area around the table to assist servers as needed.

• Reset using designated silverware, napkins, and condiments to assist servers as needed.

• Stock all items on the Front Desk Checklist

Qualifications:

• Must be 16 years of age or older

Knowledge, Skills, and Abilities:

• As a member of the team, a host should know and follow policies and procedures and have strong interpersonal skills that would enable him/her to verbally communicate in a positive manner with co-workers, guests, and the general public.

Job Demands:

• Able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid potential hazards.

• Able to hear in one or both ears so that verbal communication can be received, understood, and acted upon.

• Able to read, write, and perform addition/subtraction calculations.

• Able to control and utilize fingers to write.

• Able to bend, handle, carry, lift, reach, wipe, climb, stoop.

• Able to walk and stand for up to 8 hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer.