Host/Hostess

Position Overview

At Chick-fil-A, the Dining Room Host role is more than just a job — it’s an opportunity to create meaningful moments for our guests every day. Dining Room Hosts play a vital role in delivering exceptional hospitality by keeping our dining room welcoming, clean, and guest-ready at all times.

Our Mission

We strive to “win hearts” by providing remarkable service and hospitality. As a Dining Room Host, you are often the face of our restaurant and a key part of the dine-in experience.

Key Responsibilities

• Greet guests with a warm smile and genuine hospitality
• Maintain eye contact and communicate enthusiastically with guests
• Provide table touchpoints and proactively offer assistance
• Keep the dining room and restrooms clean, stocked, and guest-ready
• Anticipate guest needs and create emotional connections
• Uphold and model the restaurant’s vision and values
• Work efficiently while maintaining attention to detail
• Support fellow team members and foster a positive team environment
• Communicate clearly and courteously with guests and team members
• Follow all Chick-fil-A rules, procedures, and dress code standards
• Perform other dining room–related duties as assigned

Minimum Qualifications

• Consistent, reliable, and punctual
• Cheerful, positive, and guest-focused attitude
• Passion for serving and helping others
• Strong interpersonal and communication skills
• Detail-oriented with the ability to multitask
• Ability to work both independently and as part of a team
• Willingness to work a flexible schedule
• Ability to lift and carry 10–50 lbs regularly
• Comfortable standing and walking for extended periods

Education & Experience

• No education or prior experience required — we provide training

Why Work at Chick-fil-A?

Working at a Chick-fil-A restaurant is more than a job — it’s an opportunity for teamwork, leadership development, and personal growth in a positive, values-driven environment. Most Chick-fil-A restaurants are locally owned and operated by independent franchised Operators who invest in their Team Members and give back to their communities.

About

Chick-fil-A is a people-first, hospitality-driven restaurant brand known for exceptional food and genuine service. Each restaurant is locally owned and operated by an independent Operator who is committed to developing team members, giving back to the community, and creating a positive, values-based work environment.